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Delivery & Returns

At Central Sports, we strive to make your shopping experience seamless and hassle-free. Below are the details of our delivery and returns policies, ensuring you know exactly what to expect when shopping with us.

Free Nationwide Delivery

We offer FREE nationwide delivery on all orders over €75.

Delivery Services

DPD Next Day Service

  • Same-day shipping for orders placed before 1 pm.
  • Delivery times may vary once your parcel is collected by DPD; please use your tracking number for updates.
  • Important: Orders collected by courier on Fridays will be delivered on the next working day (Sat, Sun, and Bank Holidays excluded).
  • Saturday deliveries may be available depending on the courier service in your area.

An Post Parcel Service

  • Delivery time: 1-3 working days within the Republic of Ireland and Northern Ireland.
  • Tracking is available for all An Post shipments.

Large or Bulky Items

  • Bulky or heavy items, such as weights, kettlebells, basketball stands, or training poles, may take 1-2 days longer and will be shipped via An Post.
  • Personalized or crested items may also require an additional 1-2 days for processing.

Track Your Parcel:

Note: Delivery times are estimates and may be affected by adverse weather conditions or peak periods, such as Christmas. Bank holidays are not classified as delivery days.

UK & International Delivery

UK Delivery

  • UPS Service: 2-3 days, standard charge of €13.50.
  • An Post Service: 3-5 days, standard charge of €12.

International Delivery

  • UPS International Service: Charges range from €15-€30, depending on the destination (calculated at checkout).

Large or Heavy Items: Items over 20kg require a quote before ordering.

Customs & Duties: Deliveries to the UK (excluding Northern Ireland) are classified as international. They may incur additional customs fees, taxes, or duties. For further details, visit UK Customs Duties.

Online Delivery Returns Policy

We aim to make returns easy and straightforward.

How to Return Items:

  1. Download the Returns Form.
  2. Report breakages or damages within 24 hours of delivery.
  3. Return items within 14 days of receiving your order.

Christmas Returns:

Items purchased on or after 1st December can be returned up to 10th January.

Conditions for Returns:

  • Items must be in new, unused, and unworn condition, with all original tags and packaging intact.
  • Footwear must be returned in its original box.
  • No returns are accepted on personalized products unless faulty.

Return Shipping:

  • Return shipping costs are the customer’s responsibility unless the item is faulty.
  • We recommend using a tracked service for your return, as you are responsible until the package is received by us.

Refund Processing:

  • Refunds are processed within 4-5 working days of receiving your return.

Click & Collect

Shop online and collect your order in-store by choosing the Click & Collect option at checkout.

  • Orders are typically ready for collection the same day (excluding Sundays and Bank Holidays).
  • You will receive an email or text message once your order is ready.
  • Store Hours: 10 am - 6 pm, Monday to Saturday.

In-Store Returns

Items purchased online can also be returned in-store.

  • Following inspection, refunds will be issued via the original payment method (excluding original postage costs).

Exchanges

  • No exchanges are accepted for mouthguards or swimwear due to hygiene reasons.

Faulty Goods

If your item is faulty, please contact us immediately:

We will arrange a return for you as quickly as possible.

Wrong Item Received

If you received an incorrect item, please contact us immediately:

Returns Address

Central Sports
The Square
Kilrush
Co Clare
Ireland
V15X528

If you have any questions about delivery or returns, don’t hesitate to contact us. We’re here to help!